When going through mediation for any reason, one of the main key areas to focus on is communication. This can help the process go smoothly and it increases the odds of finding a resolution that is acceptable to all involved.
After all, with mediation, both parties meet with a neutral mediator to discuss their situation. Without effective communication between both sides, no progress would be made. So how do you facilitate this high level of communication?
Use neutral language
One benefit can be to use neutral language when possible. Avoid placing blame. Don’t make it sound as if the other person “has” to do something. All options should be discussed as potential considerations that both sides would have to agree to. Remember that mediation is about working together, not about one person “winning” and the other person losing.
It can also be helpful to actively listen to what the other person is saying at all times. Don’t just wait until they stop talking to take your turn to speak. The more that both sides know about the other person’s perspective, the greater the odds that they can find a balance in the middle.
Finally, it’s important for all involved to deal with the emotions of the process. It could be frustrating. They may feel angry. They may think that they have been wronged. But giving in to these emotions just increases the amount of conflict. With mediation, it’s best simply to focus on the facts and the details while seeking a logical solution.
Are you considering mediation for a dispute that you’ve been facing? You can see how beneficial it is, so take the time to look into all of your legal options.